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Frequently Asked Questions

Not sure if you qualify?

FarmboxRx may be available through your Medicaid or Medicare program as an Advantage Benefit, part of your Over the Counter (OTC) Card benefit, or as a part of your Healthy Food Card benefit.

How does my box get delivered?

FarmboxRx delivers via FedEx in refrigerated boxes to keep produce cool and fresh. You can track the status of your package after it ships using the FedEx tracking link emailed to you.

What's in a box?

The menu changes monthly and each box that we offer has different seasonal contents depending on the box type. You can read more about what’s on the menu for each box variation by signing into your FarmboxRx account and clicking on the produce box you’re interested to learn more about. The menus are located under the respective box type on the individual product pages.

Our condition specific boxes are designed by a team of Registered Dietitian Nutritionists (RDN) to support the wellness of those with certain health conditions.

How much produce is in each box?

The menu changes monthly and each box that we offer has different contents depending on the box type. You can read more about what’s on the menu for each box variation by signing into your FarmboxRx account and clicking on the produce box you’re interested to learn more about. The menus are located under the respective box type on the individual product pages.

What if I don't like something on the menu?

If you don’t like a certain item on the menu for the box you’ve selected you can check the monthly menu for other boxes that we carry. Each box has different items on the menu and you have the ability to select the one that best fits your needs and preferences!

I want to order but I don't know how.

We are happy to help!
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If you need help ordering with your OTC card please contact FarmboxRx Member Services Team at 1-888-416-3589 (TTY:711) or email us at hello@farmboxrx.com.

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